ON Clinic is an international network of medical centers that includes over 20 private healthcare locations in Europe.
The client faced a need to ensure seamless communication, efficient appointment scheduling, easy access to medical records, improved patient experience, and an overall strengthened loyalty of the clinic's clients. To address this need, ON Clinic turned to Promodo, a leading digital agency in the healthcare segment.
Develop a user account interface that meets patients' needs at every stage of their journey with ON Clinic, ensuring an exceptional patient experience, seamless business operations, and maximizing customer retention.
First of all, we conducted an in-depth research on customers’ journey, their consumer behavior, and major pains. In such a way, Promodo UX/UI specialists created the following web app sections.
We also conducted a thorough analysis of the patient's navigation flow within the application to ensure it is smooth and efficient. By optimizing the user experience, we made the web app intuitive and user-friendly, facilitating easy access to all essential features and services.
The application allows patients to manage all their medical documents in one centralized location, significantly simplifying the process. This user-friendly feature ensures easy access to and organization of important health records, prescriptions, and other medical documents, enhancing overall convenience and efficiency.
The application includes a video consultation feature, allowing patients to connect with healthcare providers remotely. This functionality provides a convenient and accessible way for patients to receive medical advice, follow-up on treatments, and discuss health concerns without the need to visit the clinic in person.
The application enables patients to easily share their health results with doctors. This feature facilitates seamless communication between patients and healthcare providers, allowing doctors to review test results, monitor progress, and make informed decisions about treatment plans promptly.
The application features an integrated calendar that allows patients to manage their appointments efficiently. Users can schedule, view, and receive reminders for upcoming visits, ensuring they never miss an important medical appointment. This tool enhances organization and helps maintain a consistent healthcare routine.
healthcare UX/UI
We’ve designed a user-friendly personal account interface for customers of medical clinic, which allowed to encourage patients to continue using the services of ON Clinic. This interface allows users to effortlessly book appointments, manage prescriptions, and access their medical documents, ensuring a seamless and efficient experience.
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