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E-learning platforms use a variety of channels, like social media, email campaigns, and search engines, to spread the word about their courses and programs. Each channel has its own strengths, whether it's connecting personally with learners or reaching a large audience quickly.
Understanding the key metrics for each channel is crucial to set realistic goals for your marketing team or agency, and evaluate whether those goals are met.
Email marketing is a strategic communication method that involves sending targeted emails to a specific audience to promote educational products or services. For the e-learning industry, it offers significant benefits such as personalized engagement with both potential and existing learners, cost-effective promotion of courses, and the ability to track and analyze learner responses, thereby enhancing the reach and impact of educational offerings.
Here are the main email marketing benchmarks for online education businesses:
Search Engine Optimization (SEO) is the practice of optimizing digital content to rank higher in search engine results, making it more visible to those searching for related topics. In the e-learning industry, SEO is invaluable as it drives organic traffic to educational platforms, increases the visibility of courses and content, and helps institutions gather organic (=free) traffic to their websites.
Compare the results of your SEO efforts with the following median values for e-learning industry:
Pay-Per-Click (PPC) advertising is the method of using paid ads to direct traffic to websites or digital content, with advertisers paying a fee each time one of their ads is clicked. In the e-learning sector, PPC is crucial because it allows for immediate visibility in search engine results and a variety of other platforms, targeting specific audiences who search for online education opportunities.
This strategy ensures that courses and platforms can be prominently displayed to potential learners at the exact moment they're searching for them. By investing in PPC, you can significantly boost online presence and attract paid traffic.
Compare your campaign results to the following eLearning digital marketing benchmarks:
Source: Databox
Social media ads offer a unique opportunity to speak to the target audience on the platforms where they spend most of their online time. Another advantage of social media ads is incredible targeting, as you get access to precise social media algorithms that know so much about the users.
These are the current social media benchmarks for eLearning industry:
Source: Wordstream
If you offer free trials on your platform, take these metrics into account:
Source: Firstpagesage
Calculating a student's lifetime value (LTV) encompasses not just the initial enrollment fees but also potential re-enrollment and referrals, taking into account the average enrollment duration and the value of direct and referred enrollments. This method gives a fuller picture of a student's long-term value to an institution, emphasizing the significance of maintaining and expanding the student base through referrals.
In marketing, the LTV to Customer Acquisition Cost (CAC) ratio is crucial for evaluating the efficiency of marketing spending. This ratio, ideally at 3:1, signifies that a business invests about a third of the lifetime value in acquiring a customer, although this can vary by industry.
source: Firstpagesage
The average for e-learning is currently at $806.
source: Firstpagesage
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